New WhatsApp releases aimed at companies

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Millions of small businesses and tens of thousands of brands are already using WhatsApp, and customers want an easy way to contact them for quick help. Last November, WhatsApp launched a feature to make it easier for users in Brazil to connect with local businesses , exchange mecal businesses. WhatsApp and technology Businesses that want to engage with their consumers using WhatsApp face a significant problem in providing a user experience that is responsive and cost-effective. Virtual assistant technology or chatbots, however, is the solution to this issue. When it comes to scaling communication on WhatsApp , marketers can take the help of chat bots. With them, customers have the answers to their questions in a few seconds at any time of the day or night. It has all the potential to increase service capacity, without your company having to make large financial investments. Also according to the Panorama survey, 89% of Brazilian WhatsApp users say they have already been assisted by a robot in conversations with companies within the messaging application. The many benefits associated with the use of chatbots have led to an increase in the number of companies using this alternative.

Improve your customers' experience with ChatGuru As we have seen, WhatsApp is the most popular platform in Brazil and the chatbot is the solution to offering agile service within the platform. But, if you want to provide users with a truly innovative and engaging experience within the program, it's time to familiarize yourself with ChatGuru . Using our technology, we want to improve communication between customers and companies, paving the way for meaningful interactions. Your company will be able to design and operate a chatbot with the assistance of ChatGuru, adapted to the specific Industry Email List needs and objectives of your company and its customers. You can automate a variety of communication activities using WhatsApp, including those related to customer service, marketing, and sales. The conversational software offered by ChatGuru serves as the company's first point of contact, immediately responding to questions asked by customers and guiding them through the purchasing process. This eliminates the need for customers to wait in line for assistance, which can turn off potential buyers. Our platform enables real-time dialogues with consumers 24 hours a day.



By linking your WhatsApp business account to our platform, your business will be able to use all the powerful features ChatGuru offers, such as chatbots, quick replies, customer service rotation, automated smart funnels, and personalized campaigns. All of this will allow your brand to increase the quality of its support service while being able to handle a greater number of calls. Click THIS LINK to read more about the extensive feature set ChatGuru provides! Your team will be free to focus on higher-value activities like providing detailed answers to specific questions, developing innovative approaches, and putting those strategic conversations into action when using ChatGuru bots because they are capable of handling a wide variety of tasks and a significant number of the most common conversations. In the long term, this results in more satisfied and productive workers. In the end, every connection a customer has, whether with a bot or a human agent, will create a huge amount of vital data. With this, your company will be able to extract monthly reports in the format that is most suitable for your reality. You can customize the monitoring system to meet your specific requirements by configuring it to receive information via email or WhatsApp.